You must be the lucky one who never had a goofy dispatcher. Yes , I've had them send me pickups I couldn't make several times.
"What do you mean you can't make a 2 hour drive in 45 minutes, it doesn't look that far on my map!"
That being said, I've never been written up for it, either.
Our current dispatcher is pretty awesome, hoping this one sticks around for a while.
Also, you keep saying it gives a phone number. Maybe you're lucky, but more often than not I have to Google them if I need them. Rural areas are good for that. The OP is close to Amish territory, and they're famous for not having phones, I do a lot of Amish stuff up here, too.
Still, we don't know the whole story, so speculating is pointless. RT is happy with his decision, and it only affects him. He's given his side, and we'll never know the other.
Btw, I'm glad you love Central so much, and seem to be having such a good time. Obviously, since I've stated there several years, they work for me, too. But man, honesty never hurt anyone. Either you're delusional or just like to stir up trouble . CT is far from perfect.