no no silly all the tm's are great..they do no wrong but it's always and i mean always the drivers fault..i love listening on how us drivers suck and this and that, well guess what the drivers that did care sometime in the past do not anymore... if a tm is gonna sit there and bitch about things but come up with not one solution to fix any problems with the operations in their terminal, then they need to keep quiet and shut the office door...there is so much of the office working against one another weather it be the dispatchers giving pickups to drivers on the other dispatchers board,the operations managager not working with the routing.. to many routes being combined with deliveries but come pickup time drivers have to scramble...etc.. this is the worst i have ever seen....talk about counterproductive..and who loses in the end..all of us when we lose customers ..and those are the facts mam just the facts....