Being on hold...
They put you on hold, so you forget what you're calling about, then try to write you up for being late, and then deny paying you. If you enter it wrong on your handheld, they still don't pay you. By the time you "correct" your log, while you still can, they are hoping you forgot about it. Without the log, what now do you have to "back it up" or prove anything? Sounds like a profit making deal for them.
Since we're not going to be paid for waiting for them, and the handhelds are to do everything, I think this company can save alot more if they just removed central dispatch. Let them see how it feels everyday to wake up with that hanging over their head...
Video killed the radiostar, handhelds remove central dispatch.