ABF | 'Best of the Best' ABF Service Centers Recognized With President's Quality Award


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FORT SMITH, Ark., May 10 /PRNewswire-FirstCall/ -- ABF Freight System, Inc.®, service centers in Fort Smith, Ark., Hickory, N.C., Reno, Nev., and Albuquerque, N.M., are scheduled to receive the prestigious President's Quality Award from ABF® President and Chief Executive Officer Wes Kemp. The award recognizes service centers most exemplifying the ABF Quality Process, which are considered the "Best of the Best."All ABF service centers annually undergo extensive evaluations, including a nomination process, a quality awareness survey, an on-site validation audit, and scrutiny by the ABF Quality Implementation Committee. The comprehensive process gauges resource management, damage/loss prevention, customer satisfaction, and other key performance indicators for the previous year."The employees at these four service centers have shown what can be achieved when the principles of the ABF Quality Process are put into practice," said Mr. Kemp. "ABF continues to prosper because of our dedication to serving internal and external customers in a helpful, efficient, innovative, and error-free manner. In this context, these four facilities have earned the highest honor our company can bestow. I'm looking forward to my visit with each one in celebration of their achievement.".............

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