The text from the IBT instructing people to contact their local if they did not get a ballot is proof that the integrity of contract vote was not a priority. Voter credentials should only come directly from a single, secure, verifiable source - a source that has diligently matched each set of credentials to a qualified voter. Obtaining your credentials from somewhere other than directly from the issuer leaves open the possibility that someone can flip your vote at the last minute without your knowledge. Also, giving locals the power to request credentials on their own creates additional ways that the vote can be compromised. In the event of a problem the voter should have been told to contact the credential issuer directly, and if necessary the issuer could contact the Local to help verify the voter. In any case, voter credentials should always be sent directly to the voter to ensure a fair vote. I am hearing of many people that did not receive ballots, possibly enough to alter the outcome of the vote.