- Credits
- 415
Looking for some help in finding the president of the above mentioned credit union. Here is the reason: refinanced our mortgage with the credit union months ago. The process started back in May and after months of phone calls to the credit union to check on the progress, we finally closed in August. Old loan paid off, new one with lower interest rate on the books. Waited to receive some type of payment book, never got one. Sent a letter with a check for two months of our mortgage with extra to apply towards the principal. Watched our bank account, check never cashed. Called the loan officer, oh we're sorry, there was some paperwork missing from your closing file and we have to figure it out and send you a payment book. This is now another 3 or so weeks later. Still no check cashed, no book, so I call again with another payment to make. Oh, we have it figured out, paperwork was messed up, oops sorry. So cash my frickin check and get on with it already. So I call to let them know I am sending another letter with my check hoping they will apply it to my loan. Now it's time to pay my taxes from the escrow account and I tell them that I am worried they will mess that up too, as they cannot apply my payments in a timely fashion. Today we get a letter in the mail stating we are three months behind on our mortgage, not from our credit union but from some type of collector. WTF?? I am so fed up with this whole situation that I could just scream. This has been messed up from the beginning. So I need to find out who is in charge at FECA. Heads are going to roll as they have royally screwed our credit rating. We will be contacting a lawyer. Any help in contacting the so called high up men in charge there please pm me guys with names and phone numbers a.s.a.p.
https://www.fecca.com
https://www.fecca.com