"We are going right to the core of FedEx, Con-Way and ODFL at a time when word on the street is that they are missing pickups, missing deliveries and damaging freight more."
I have not missed one pickup since working here 1.5 months ago, same with my friend. FedEx has a good reputation for picking up and delivering freight on time. As far as damaged freight, I've hardly seen any. I'm not saying FedEx is perfect or that I'm a fan of fred smith, but if you guys want to win freight back, it's got to be done by price.