Management does listen - they just don't always respond the way we want them to. Also it depends whether your talking about local management or corporate management. We can always talk us against them but the truth is corporate has a history of making decisions that are business motivated not emotionally motivated (like whether a decision might cut back on drivers hours or work assignments making the dsr struggle to make a living) . This is the way corporate works - we are numbers on the corporate payroll. Most local management will do a better job of listening and responding - though sometimes only with the company rules or policies:Rulz: . Don't ever think that talking to management is a waste of time - when I was at reorientation I talked to Dave M. about a policy - not agruing or screaming - but explaining my position from as many angles as I could come up with. I did not feel like his mind had been changed until about a week later a new policy change memo came out and low and behold what I had talked to him about was now a new CSE policy. Talk to management - don't just complain to fellow drivers - all this does is get everyone upset over something that might actually be a misunderstanding or even a false rumor.Well, Mgt. could listen to you, but they stoped doing that a few years ago(seems altho you have been here 20 years , you dont see the big picture) you just dont understand... driver... see... we dont need your input anymore were college educated, and we know how this business is gonna work... you understand?