Operating ratio moves lower. Do more with less people =more profit .So how does being understaffed make the number look better????
Lower O/R is what investors look at.
If can put 500,000 pounds of freight on the street in inbound supervisor by using 30 people vs what I really need to service the customers freight 40 . I just increased profits immensely. Every terminal does this they create an immense profit. You know this though