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XPO | Controversial, What does OD do better than us and the other LTLs to have such great OR?

OD halls their own freight. Over the last decade they invested in facilities and equipment and their linehaul network is awsome. I see them everynight, one after another. We sold our souls to purchase transport and this company has gone down hill as purchase use goes up. That being said they take advantage of their drivers, especially hourly. No OT until 60 where I am at and that sucks. I have said it before, I never met a happy city driver at OD but the linehaulers love it.
 
Any one can move freight. They do the little things better. Customers brag about their low claims and low rates. And of course, when you aren't paying $50 million a year in claims. You can afford to offer those low prices.
 
BIG R GUY said:
OD treats their employees like employees not numbers. They also hold people accountable as far as procedures and train them well. Their low claim ratio boosts profits big time.
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I'll top that, we aren't treated just like employees, we are treated like decent human beings with feelings and needs and wants. They will bend over backward to help any one of us if we need something and it shows in the effort we put out in return. I've never believed in an employer-employee relationship being a "family" but after almost 2 1/2 years here I'm beginning to believe it's possible.
 
I don't give a damn about O/D. They do what they do and we do what we do. Other than that, if XPO ever changes their OT policy to something similar to OD, then that's where I'll be heading to for a new job.
 
LTLIndentured said:
Transit time of 99% and claims at .36%. They don't haul the high claims garbage freight that other carriers seem to love. These numbers give them bargaining power on pricing that most don't have.
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Want better OR? Get rid of the tape measure lol. Me n OD are in and out on pickups while the Conway guy is still measuring pallets and making notes. Do your measuring on the dock at $16 per hour versus on the route at $24
 
radman said:
OD halls their own freight. Over the last decade they invested in facilities and equipment and their linehaul network is awsome. I see them everynight, one after another. We sold our souls to purchase transport and this company has gone down hill as purchase use goes up. That being said they take advantage of their drivers, especially hourly. No OT until 60 where I am at and that sucks. I have said it before, I never met a happy city driver at OD but the linehaulers love it.
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I agree I would just add one thing tho...the city sucks overtime or no overtime, the color of the truck makes no difference when it comes to peddling freight.
 
highspeeds said:
Any one can move freight. They do the little things better. Customers brag about their low claims and low rates. And of course, when you aren't paying $50 million a year in claims. You can afford to offer those low prices.
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Claims have a serious effect on the bottom line. Some freight will always get damaged, that's inevitable, but disgruntled employees don't care, and wreck a lot of freight. Point being......keep your employees happy and your bottom line will look much more positive. Guaranteed.
 
Northern Flash said:
Claims have a serious effect on the bottom line. Some freight will always get damaged, that's inevitable, but disgruntled employees don't care, and wreck a lot of freight. Point being......keep your employees happy and your bottom line will look much more positive. Guaranteed.
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And those damages cost you future freight. They are very expensive. Even past the obvious cost.
 
radman said:
The reason are damages are so high is not because people don't care or are not happy. Its because we handle the freight too much. We load and then unload too many times between shipper and consignee. Reduce that and watch claims fall.
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And because people don't care and are unhappy. Increase pay and offer better benefits and people will work harder to keep a job they fear losing.
 
highspeeds said:
And because people don't care and are unhappy. Increase pay and offer better benefits and people will work harder to keep a job they fear losing.
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At my place no one fears losing their jobs. How much should a dock worker get paid? How about drivers making a drivers wage to work the dock? Those are pretty good wages to ride a lift. Freight gets damaged, it happens. The more you handle it the more chances for it to get damaged.
 
Every company in every industry has disgruntled employees that don't care about their job, their customers, or their company's future. So clearly, carelessness and being disgruntled causes damages, but foolishly moving freight over and over adds to the problem.
 
freightman68 said:
I agree I would just add one thing tho...the city sucks overtime or no overtime, the color of the truck makes no difference when it comes to peddling freight.
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I really don't understand how people think being a city driver sucks or is the least bit hard. I see drivers every morning complaining at my barn. I just don't get it, you have 10-15 stops and about 90% of the stuff is coming off on pallets with a fork lift. I use to unload a food truck with 600-1000 boxes that you touched every last one and ran them on a dolly down a ramp. Peddling freight is like a desk job lol easy as pie. You work Monday thru Friday home at night sleeping in bed, making 70-80k for hitting a few docks a day or pulling a pallet to the rear of trailer.
 
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