Apparently its numbers. They started a new numbers system this week for city drivers, and its already bitten them in the ass. Drivers have to average 9 deliveries and pick-ups don't count towards the terminal numbers. We have 5 early guys who do appointments, amazon drops, etc. Once you make a delivery you are counted in the average. So these guys used to finish and start making early pick-ups, usually filling up and coming back and getting another empty. So now, if they don't have 9 stops, which most don't because these are volumn stops, they bring you back empy to get another load to get your deliveries up to 9 or more. Then they send 2 or 3 guys, who start later and used to run a route, out with empties to make pick-ups in the same areas that the other guy just drove 45 minutes back from with an empty. Numbers have killed many a good company and if this keeps up ours will be next. Double digit missed pick-ups the past 2 days.