Right now, This company reminds me of the TV show "LOST." If you watch the show, you know that every week you watch hoping to find out something else that happened with the Oceanic 6. So you end up forming an idea of what's going on with the survivors but in the end, the Producers throw you another curveball and you are once again LOST. YRC is similar. We aren't doing anything but wondering if we shouldn't have left the Island if going back is really the right thing to do. I just think we are second guessing the second guessers but I have a real question and here it is...
My Question is this; Why, if we are "merged" together as one giant world class transportation company, are we not all using the New Pro Labels yet? None of YRC's shippers should be using an old Yellow pro or an old Roadway pro label. Our Drivers are the first in the line to see the freight picked up so they should be giving out books of pros to all of our shippers and telling them that this is the new label they need to use. Our sales people should also be on top of this problem too. IMHO I believe they have done a poor job of selling the Merger to our customers. If YRC were smart, they'd be hiring Sales Professionals instead of laying people off. When I would Peddle before the big merger/layoff, I'd grab books of Pro's before I even left the dispatch office. When I went to my pick up stops, I talked to the shippers and asked them if they had everything they needed to ship with us like BOL's, Pro Labels and most important, the phone numbers to call to schedule pick ups or if they had a problem. If they had an issue, I thought I could take care of, I'd help in any way I could. WE HAVE TO SELL OUR PRODUCT. All the P+D Drivers and Line Haul Drivers are the Flagships of the company and we have to prove it to our customers that we still know how to get the job done. I know that this is just one small thing but if we didn't take care of all the small things eventually all the big things will go away too.
my $0.02