:ranting: yes they do need to get the boot they just plain suck , i am writing the board of directors and start complaing to them , we need to do something, thier hmo is the crapper, and thier open network access in not any :ohmy: better, as much as we pay cigna for thier inept service , they should provide more, i know some of you drivers are happy with the medical ..but just wait one time till they shaft you on something, like the $300.00 decuctable thats a bunch of hogwash so start writing to the board of directors , and if we all slam then if enough letters they will respond :yawn: