Our most recent SCM came in(2 years ago) with all his city drivers fully engaged. Everyone worked hard and went home. This was about a year and a half ago. Now they all drag their feet. Keep their head down, mouth shut and just try to make it through each day.
What happened? Well this guy runs things his way. Came in and before he started learning anything about the way our end of the line center runs, he was making changes directly affecting everyone and everything.
It basically boils down to this. Our "numbers" don't justify enough drivers to service our current customers. We've done nothing but lose freight since he's started. (Some of it 10 miles from the depot) I had finally had enough and called the big boss in STL. Only to be told I'm sure our SCM is doing all he can to grow the business. (While he's losing customers)
This will lose the engagement of your driver's. Our whole center doesn't have the, let's grow, let's do all we can every day attitude we used to. There's no future here if we continue like this. And no one I've spoken with seems to give a damn.
Sorry so long winded, but it really pisses me off to see all the hard work I've put in working our customers, getting more freight, doing leads, busting my butt all this time, be pissed away bc our boss says our numbers can't justify enough drivers.