I ordered a new generator for my RV from Generator Depot ,501 N. Smith, Unit 104, Corona, CA 92880 and they shipped it in 5 days at no cost to me thru Fed Ex..It was actually delivered in three days..I've seen a lot of boxes loaded on trucks that looked like they went thru a war zone but This box looked like they handled it with kid gloves.The fed Ex driver that delivered it was polite and he even helped me carry it up my drive way and set it down next to my camper. I am glad I told Generator Depot not to use USF under any circumstances.