It is perfectly ok to want better.. but some people just can't stop wanting! I have been on this merry-go-round long enough to know, that sometimes there are people that just will never be happy with everything. I mean, take yourself for an example.. You have worked for three companies in the past 10 years that I know of.. and you have hated all of them.
I doubt a member of management higher than your Operations Manager has ever told you that if you did not like something to leave. If so, you were kind of goofy not to ask for it in writing, and with a HR witness.
I find it amusing that you posted this... I have seen "AMY", I know round about what your bonuses were. Even though you are having problems with Cigna,
your rates did not increase in 2008, other than a copay. Since I am on the Cigna subject, I see you are still having problems.. have you gone to anyone on this for help. I deal with about 400 employees daily.. and I have none that are still dealing with the processing problems.. They might have something messed up in their system.. Did you not say that this happened to you before? Heck, I will even try to help you straighten that out if need be.. You know where to find me
You kill me JJ...