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4.51 (+0.27) Dec 17 2008 3:17PM
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Destination > Green
December 5, 2008
As part of our continuing efforts to provide you with enhanced services that exceed your expectations, I want to update you on the national integration of Yellow Transportation and Roadway.
The integration is progressing ahead of schedule, and includes:
The successful establishment of 60 shared service centers, with a goal of having 430 of these facilities fully operational by March 2009. This approach is moving us to the strongest, most reliable network in the industry. Compared to the individual Yellow and Roadway networks, our integrated network will feature more than 100 additional service centers, enabling the addition of approximately 21,000 direct service points.
Creation of a single service portfolio, combining the best of Yellow and Roadway, along with Reimer Express in Canada. With the ability to efficiently bring more capabilities together, we can provide easier access to comprehensive solutions, and faster introduction of new solutions and services. For example, Yellow access to Reimer expertise will allow us to offer expanded services throughout Canada.
An easier way to do business, with a single sales point of contact.
A simplified YRC pricing agreement, with a single contract, invoice, etc. We’ll contact you soon to discuss the change and benefits for your pricing arrangements.
Streamlined EDI interchange, with a common YRC EDI approach. This enhancement is planned for March 2009; we will provide detailed information before the new approach is implemented.
Expanded customer service, allowing for quicker answers to your questions and resolution of any issues.
YRC Worldwide is building on more than 80 years of success. We have the experience and the strength needed to weather this economic storm. Thank you for giving us the opportunity to serve you today, and tomorrow. We appreciate your business and will keep you informed as we progress with the integration and other enhancements to serve you. If you have any questions, please visit yrcw.com/integration or contact your Yellow account executive.
Sincerely,
Mike Smid
President and CEO
YRC North American Transportatio