I hope you never make a mistake or have a bad day, maybe on the same day your boss is having a bad day. Somebody will take care of the customer, let's take care of the driver 1st.Top Freight said:I am not sure what the panel will do but I think that this guy should be looking for a new job.
He was dispatched to make a pick up. A customer could be lost to a competitor because this driver wouldn't work.
99% of the guys where I work would have taken care of the customer.