Your are wrong about that.In the short time I have been at ABF I have seen them sent shipments to movers & riggers because they were too difficult for common carrier delivery.Saddletramp69 said:uh sorry to burst your bubble but yeah the customer always comes first. And always will.
In the longrun it's cheaper to lose money on a delivery than to pay for a comp claim. And they can't afford to lose a driver.