being a city driver don't you notice a big difference in our customers willingness to help us since we were rebranded.
I have the Gap store as one of my mall deliveries.
When we were Overnite,the receiver always took their stuff inside,and I just had to hand it off the back of my trailer.
When I showed up with the new UPS Freight uniform.
This same guy says just bring it in props the door open,and walks away.
The first time I called into dispatch,and he says just put it where they want it.
they paid for inside delivery.
So now I've got to break down the skid at the tail of my trailer,and hand carry their stuff inside and stake against the wall.
theres not enough room to use my hand cart.
So from a very simple few minute stop,now I've got to spend a lot more time there just because my uniform says UPS on it,instead of Overnite.
