in google chrome, after you go to employee self service, then the view pay link, make sure the pdf box is checked. When you try clicking the link under check date, I think depending on your security settings google chrome automatically blocks pop up. In the address bar a smal window will appear saying pop ups blocked. If it goes to fast, you will see a little box with a red x in that(it is at the right most corner of the address bar). click that and change your browser settings to accept pop ups from the con-way website. Hopefully that helps.