RenoRoadDriver
Reno Mini Hub
- Credits
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Who in their right mind would ship with us? We offer the highest rates for the worst service.
We have all kinds of drivers sitting at home not working, or working the dock....Yet we keep missing pickups and cant seem to get to our switches on time, so some of them are dropping us. We have lost so much freight over the past 12 months its scary.
We cant even get our linehaul runs done because of the incompetence. They make you sit at home then call you and say "Can you be here in 30 minutes?" We have had linehaul runs sit in our yard for much longer than needed because they will not utilize enough drivers to get the job done.
This company is a disaster. Or at least the Indy terminal. How do we keep our doors open? I never expected UPS to let one of their companies be run this way.
One of our bigger customers (2 full 53 foot switches a day) wanted us to do their switches between 10-11pm. Our genius head of dispatch said we cant come out that late, 9pm is the latest we can do switches (and we have guys starting at 4-5pm EVERY DAY and more sitting at home)....So that customer now uses Fedex Freight. What a joke! It was easy freight too. And this is not a he said she said thing, the head of shipping at that customer told me that himself.
A guy started at 130pm today with 2 stops, both had 10am-noon appointment times. He got to the first stop and talked them into taking it. They start unloading it and both stops are mixed together on the trailer! He ended up getting neither stop off. A full trailer back to the yard to sit.
We have all kinds of drivers sitting at home not working, or working the dock....Yet we keep missing pickups and cant seem to get to our switches on time, so some of them are dropping us. We have lost so much freight over the past 12 months its scary.
We cant even get our linehaul runs done because of the incompetence. They make you sit at home then call you and say "Can you be here in 30 minutes?" We have had linehaul runs sit in our yard for much longer than needed because they will not utilize enough drivers to get the job done.
This company is a disaster. Or at least the Indy terminal. How do we keep our doors open? I never expected UPS to let one of their companies be run this way.
One of our bigger customers (2 full 53 foot switches a day) wanted us to do their switches between 10-11pm. Our genius head of dispatch said we cant come out that late, 9pm is the latest we can do switches (and we have guys starting at 4-5pm EVERY DAY and more sitting at home)....So that customer now uses Fedex Freight. What a joke! It was easy freight too. And this is not a he said she said thing, the head of shipping at that customer told me that himself.
A guy started at 130pm today with 2 stops, both had 10am-noon appointment times. He got to the first stop and talked them into taking it. They start unloading it and both stops are mixed together on the trailer! He ended up getting neither stop off. A full trailer back to the yard to sit.