It's ironic to me that SDO Kingpin is asking what a scm is. Maybe he's joking and I'm just not getting it. Or maybe it's because I'm one of the "kids" he keeps talking down to.
Just so I can say I tried to clarify it, AF/East used to have "terminal managers" until 1996.
Then we had "customer center managers (CCMs)" until around 2002.
Since Viking/FXFW used the term "service center managers (SCMs)", East changed to SCMs, (I'm told) because it was easier to change the 275 East centers than it was the 40 or so West centers. I could be wrong about that though.
I don't think anyone around here thought it was a big deal.
Same thing for "associates" versus "employees." East changed over to "employees" around 2002 as well.
Again, easier for the 20,000 East "employees" to change than for the 6,000 at West.
Many do still refer to associates though.
NBD either way, in my book.
Just so I can say I tried to clarify it, AF/East used to have "terminal managers" until 1996.
Then we had "customer center managers (CCMs)" until around 2002.
Since Viking/FXFW used the term "service center managers (SCMs)", East changed to SCMs, (I'm told) because it was easier to change the 275 East centers than it was the 40 or so West centers. I could be wrong about that though.
I don't think anyone around here thought it was a big deal.
Same thing for "associates" versus "employees." East changed over to "employees" around 2002 as well.
Again, easier for the 20,000 East "employees" to change than for the 6,000 at West.
Many do still refer to associates though.
NBD either way, in my book.