Been there done that . How about that nice bundle of wood flooring that once had bands around it that some supervisor let a dock worker push from the end on the tail ? It was grand to work around and when the appointment time of 14:00 came I just open the door and the customer laughed at me and I had them sign the bill refused total damage with a phone number , after he took pictures . Ahhhh yea the good times , then they wanted him to take it and salvage it himself . They looked at me and said too much was damaged and the new stuff would not match just get out of here .