Does the data collecting process cause concern in any way that would prevent drivers from fully disclosing their feelings? In other words, are the participants completely anonymous? And is there any part of the process that would cause Conway to lose more credibility......or maybe I should have worded the last to say "to again question their integrity"?
I know that you can't predict what our leaders are eventually going to do with this raw data.
Every service center has received their box of surveys...there are enough surveys for each employee at each service center...I verified our count in the box and it is dead on accurate...there are no spares or do-overs...each survey has a bar code on it, identifying only the service center...the surveys at no point ask for anything requiring or inquiring about the identity of the individual who is completing the survey...they will be collected once you complete them, and will be mailed to Kenexa, the company contracted to tabulate the results, and also prepare a report to the company based on individual comments provided by employees at the end of the survey...You will have an opportunity to voice your opinions at the end of the survey...the results of the surveys are supposed to be shared with each service center manager, hence the bar code..If the survey results don't match the employee count of those taking the survey, then I might question why..
So the results will be viewed at the corporate level, the Area level, the regional level, and the service center level...
There are plenty of categories that I want to see results from so that I can see how my folks view the way I handle my job, and what I need to do to improve myself and my staff...There are plenty of categories for the corporate folks to see how employees view their job performance as well...
I will caution you all about a couple things...one, the results will not be known next week, nor will solutions, adjustments, revelations and resolutions be forthcoming next week...The tabulations will take some time, preparation of the report will take some time, and then there will need to be some decisions made about what to do going forward...
Whether you like it or not, or believe it or not, the sustainability of the company is going to be foremost on the agenda, to insure there is a "next year" for our employees and our company...
Not to demean the debate and discussion that goes on here, but all of the griping, complaining, threatening, name-calling, sarcasm, cynicism and ridicule about policies and procedures represents the thoughts of less than 1% of the company's roster, and as much as you would like to think that John or Doug sit all day and read your thoughts here, I am going to disappoint you...
They have no time for it, they do have a company to run, and very busy schedules that keep them away from home, office and family constantly.
There are some here that debate and discuss intelligently, articulately, and participate here in the hopes of searching for and offering meaningful solutions so that we can all progress...
There are others that use this as a place to simply let off steam, but don't offer much in the way of solution except to want to inflict pain on somebody else before ever researching or gathering facts before their spewing begins..
I tend to give more credence to the former, and they know who they are, I don't even have to name them, because you also know who they are..
So use the survey wisely, be smart about HOW you comment, but make sure you let your feelings and opinions be known...
Then we will all see..
: like this. Just like wallyworld does with their little sing-along pep talks that they hold in the mornings. I'm sure some of you have seen these little meetings, or at least heard them from across the store.
