Not sure why there would be a sudden denial for PT. Maybe Align Network/OneCall possibly passed on conflicting late info. See they are always one step behind. That's what happens when you have too many hands in the pot and total lack of communication. You start getting a whole bunch of confusing and conflicting information. At this point the only people I would communicate with is the attorney and the doctors office. Anyone else is just stirring the pot of confusion. Normally if your doctor sends an order in for a certain treatment to work comp, you and maybe your lawyer would get an "approved for treatment" letter in the mail. If know your doctor sent in an order and it's been awhile, you would either contact your attorney to make the call or you call your surgeon to inquire what the hold up is. When you get an approval...that's when you should go schedule the treatment. If it's done prior to an approval, jusst to be proactive, people start getting confused.