mikey; Every ABF driver knows it is never as easy as just dropping a trailer. The customer always needs something, can you show us how to put the ramp down. Can you put the trailer in the yard in front of the the front door. Can you show us how to put up the bulkhead, or can you show how to open or close the trailer door. How do we stack the funiture in the trailer heavy on floor lite on top and a bunch of other things. UPack is not always easy, I have had to get the customer to hold power lines up with a board so i could get to the house going in & out with the trailer. I have also put down lines on streets and no truck streets both in daylight and late at night. It is a little harder at night not seeing the lines in the trees at night.