Well, being a driver that's why I asked what sort of product you deal in. If it's, for lack of a better term oversize non-driver friendly junk, like carlifts, then we don't want your business.
But if it's all standard size pallets, which is what I call "good" freight, I can guarantee you that any of your shipments that end up on my truck will be handled as if they were eggs.
That's the kind of business we want, but salespeople are too stupid to know those things. They prefer to open their traps now and deal with the consequences later.
Do us drivers a favor. If you do ship a lot of oversize stuff, stick with Con-Way. They deserve that aggravation. It couldn't happen to a nicer bunch of people.