going coastal
TB Lurker
- Credits
- 3
And when we send a message on the handhelds no response even if they do call the customer.On just about every residential delivery our morning guy calls customer (notify charge Cha Ching) and in the conversation you can hear the customer what time will your driver deliver. Morning guy - can’t pin point a time but I will have the driver call you 30 minutes in advance. So when we get our DR’S in the notes it will say driver must call with a 30 minute notice. So when the driver doesn’t call the CCM will ask why you didn’t call.