Now you're just overreacting!
Never meant to slight the union workers, but if the truth hurts....even you suggested this happens in your original post!
Lived it every time? Yes. John was the one employee there that would unload their freight when I came in. When he was off, I unloaded it myself with a pallet jack then played hell trying to get somebody to sign for it, it was like pulling teeth.
Also, it's not like I went there everyday, most union companies use union carriers. Never made a pickup of any kind, only deliveries.
As for Hammer's post, feel free to ask any driver that went there, they'll tell you they had to wait....which is why the fright was usually put on me, I could get in and out in a decent time!
No matter how much cross training you do, your still at the mercy of the customer!