Don't forget SME and the good old QCL! I don't know what it stood for, but QCL sounds like DWT to me. What we need, imo, is a ball buster of sorts to walk the outbound and fac dock and take names of non conformers, as well as train. You know who you are! When I did this job on our outbound, it was purely for educational purposes, not discipline. I think it made for better loads, less claims and better overall dock workers. You need the right person in this job. If not, it only makes things worse!
It's in the DWT's description to coach mistakes in loads They say management is supposed to back us up if there's pushback but we've all heard that before so we'll see.