Smoke, in my terminal we in line rarely were passed down information. But when we were called in to receive counseling or possibly a letter, they said that it was in the memo. What memo? The one in our office mailbox. The only thing that was in my mailbox was cobwebs.
Communication is a key element for a company to run smoothly and efficiently. It’s severely lacking. Another thing, years ago companies hired from within. The best dispatchers have always been former drivers. Now you need a college degree in basket weaving.