You're wrong about this.ABF has a lot of older employees. When these employees retire, ABF is going to be in a bind. All that experience and willingness to work will go with them, And most of the younger People in Management and touch labor positions are not able or willing to fill the void left by these older workers. This will be ABF's undoing
By the time ABF's older people retire, we'll have an app for the phone that will do all the work.
No one is better at punching phone buttons than the younger crowd.