This week alone 3 different nights we had freight sit . 2 of those nights the trailer sitting had freight from 2 of the barns biggest shippers . One of the customers found out their freight didn’t move and started making phone calls , was not happy at all . Yes we had a driver available to move it . Managers excuse , he would have come back from the FAC empty ! Great , I say Great customer service ! Remember , it’s all about the customer ! We hear that all through the year . Pretty soon it will be ... what customers ??