The one thing that caught my eye..."650 dock workers hired". Wow, unfortunately for most of these people this is just a temporary way for them to make a few extra bucks. Most have no experience handling freight, and what little training they get here, doesn't help with the way freight is being handled. No doubt PT dock workers are needed, but it's clearly a revolving door. How about going back to using linehaul drivers who run 100 miles or less on the outbound dock?? Yeah I'm sure some places still utilize these people, but many service centers don't and won't let those who want to work their OB dock swipe in to do so. Seems to be a waste of experienced man power. Another waste of man power and time is live unloads at amazon....prior to our little falling out with them, we were able to drop trls, grap an empty and go. Now, we sit 2, 3 5 hrs waiting on them to unload ..., and it's no secret we're missing pickups or not getting freight delivered.....maybe work something out with them in regards to how many trls are spotted there? Way to many unproductive man hours lost at Amazon, and also at the numerous grocery store whses that require sort and seg. Nothing wrong with a little sort and seg...but when your at a place like that, with mulplite orders that break down into quadruple the skids, well....that is clearly wasted time. Maybe follow suit with most of our other LTL competitors..., refuse to do it, drop trls and let the shipper arrange the unloading. Yeah, I know it ties up trls, but it frees up drivers and tractors.....which leads to more freight getting delivered (On time) and less missed pickups. As far as overtime...., control it, use and provide it as needed....but most of all, pay it the "same" "system wide" for all full time employees.